Katey

Shannon with the Collections team is a true asset to this operation. She was patient, knowledgeable and professional. I appreciate someone who can be "by the book" but also be warm and congenial. After 3 calls with her, I was treated like a valued Resident-- which is so refreshing. I've been in Property Management for a couple decades, and I know how trying and limiting day-to-day interactions can be. Hats off to Ms. Shannon!