aisha Jackson

Gabrielle demonstrated a high level of professionalism, showing both empathy and respect throughout our interaction. Her leadership skills were evident in how she effectively addressed the company’s shortcomings with thoughtful and solution-oriented rebuttals. She took the initiative to follow up with the intent to resolve issues, not to deflect or create obstacles for paying residents. Her approach was commendable and should serve as an example for others within the company, where unfortunately, the standard of customer service often falls short.