Jess J Jones

Excellent customer service! We had a tree take out part of our privacy fence from Hurricane Helene. I put in a maintenance request, knowing we weren't a priority bc it was minimal damage compared to so many others. I noted that we had dogs so we needed the fence repaired, but that I realized we weren't first in line & of course totally understood that it might take a couple weeks. Maymont had a group come out within a matter of days to remove the tree & a second group come out only 2 days later to repair the fence. Excellent communication throughout the whole process, & the groups were both very efficient, professional & polite & got the job done quicky with no hiccups. Truly exceptional service! The best maintenance response I've had & I've rented homes in several states.