I could not get in contact with my assigned leasing agent (who shall remain nameless) for over two weeks after leaving multiple voicemails and sending numerous emails. I was lucky enough to get in touch with Sam Javier very late on a Friday afternoon and she made sure that all of my questions were answered and that a revised copy of a lease renewal was sent to me after reaching out to another department since it was necessary. Sam exemplifies professionalism and going the extra mile. Her manager at Maymont Homes should give this young lady a raise, promotion, or both. As a manager myself, I can tell you that good help is very hard to find and should be rewarded.