Lashand Robinson

I would like to extend my deepest appreciation and recognition to Ms. Susan Broderick, my assigned agent and point of contact at Maymont Homes. Susan has gone above and beyond in every way to assist me and my family with resolving multiple maintenance concerns at our property. She truly exemplifies what excellent customer service should be. When the septic tank backed up into both bathrooms for the first time, Susan immediately stepped in and arranged hotel accommodations for my family from November 11–13, ensuring our safety and comfort. That type of care and attention is rare and showed how dedicated she is to the well-being of her tenants. What impresses me most is Susan’s constant communication and authentic concern. She checks on me and my family regularly to make sure everything is okay — even on days when she is off work or out of the office. Her consistency, compassion, and persistence in getting repairs handled have made a huge difference. Susan is one of the most dedicated and passionate individuals I have ever had the pleasure of working with. She takes great pride in her work and genuinely cares about the well-being of the tenants she serves. I truly don’t know what I would have done without her support, professionalism, and commitment. Without hesitation, I give Ms. Susan Broderick 10 stars and more. She is an exceptional employee, and Maymont Homes is incredibly fortunate to have her on their team. I had a great experience with Bryant, the electrician from Solutions Electrical Services, LLC. He did an excellent job and was very professional throughout the entire process. Bryant clearly knew what he was doing and completed the work to my full satisfaction. He was courteous, friendly, and maintained a positive, professional attitude the entire time. I would definitely recommend Bryant to anyone in need of electrical work—his workmanship and professionalism truly stand out.