Betty from Maymont homes was awesome. Very informative and very helpful. Hey Betty you are awesome!!!! James

Betty delivered excellent customer service from start to finish. She was attentive, knowledgeable, and incredibly kind throughout the entire interaction. She took the time to answer all my questions and made sure everything was taken care of efficiently. Betty truly made the experience a great one. Highly recommend!

We were with another company first, maymont took over that company. Every time I have had an issue with the other company I never heard back. Maymont has fixed every issue since taking over.

Ran into some initial issues with the application service Findigs, but Betty with Maymont Homes assisted and helped us out! She listened to our difficulties carefully and helped overcome them easily and professionally. Could not recommend her more!

Natalie White was so helpful,respectful and such a sweetheart. It was a pleasure speaking to her.

Taundra provided excellent customer service while helping me reset my password for the resident portal. She was patient, professional, and made the entire process quick and easy to understand. I really appreciated how responsive and helpful she was, ensuring that I was able to successfully log in without any issues. Great support like this makes a big difference, and I’m grateful for her assistance!

Leading up to the move in and the day of the move in the process was definitely rough to say the least I won't lie about that, they told me the house would be cleaned, "move in ready" and treated for the problems I stated upon touring the home and before agreeing to sign the lease and that definitely was not the case on moving day. The house was in worse shape then the day I addressed all the issues on the tour and I could tell no effort was put in by my Move in Coordinator to make sure these issues were addressed. (This review goes from being a .5 rating to a 4 rating going forward after I got ahold of the right people (Susan Broderick, Natalie "The OG" White and Mike Shulz) Then like a ray of moonlight in the hours of need come Mike Shulz (Maymont Technician Region 7) came to fix the some of the issues I put in via email. He walked the house and said "were going to need a full team here to get the ball rolling I'm going to make some calls" and he sure did, that same day Susan Broderick called me and started taking care of business for me, firing on all pistons she sounded the alarms and this house turned into a Contractor Convention in a matter of a day. Each day for roughly a week I had anywhere between 2-3 a day fixing and making things right, she would do check ups with me and see what needed to be done and was quick to answer and raise urgency on any issues I was having. If it was wrong she was an Angel that made it right and still to this day is working with me to make this (what started as a regrettable decision) into a decision I'm happy I made to push the issue to try and make this place "move in ready" and actually a place happy to call home. Then comes Natalie "The OG" White and "YG" Natalie(I'm so sorry I forgot your last name 😭) to help give me solid pointers, address questionable issues I had with billing and charges on the account that shouldn't have existed because someone did something wrong in the system, they helped answer any questions I had with quick results and more than solid pointers. If my first experience was with those Ladies and Gentleman this would be a 5/5 rating but Natalie White, Susan Broderick, Mike Shulz and Natalie "YG" definitely salvaged the image of my initial thoughts of this company coming from "Mom and Pop" style landlords. My advise would be definitely make sure you're getting ahold of the right people and they will take care of you. Don't just let it rest on the wayside and not report issues you're having they won't know unless you address it. Thanks again Natalie, Susan, Natalie and Mike!

Spoke with Heidy this morning and she was so kind and professional. She reassured me and made sure the issue was resolved. She made my day and was understanding as well.

Natalie was probably one of the most professional and kindest individuals we have worked with in a very long time. Please reward her heavily!!!

I had the pleasure of being helped by ms Natalie White today, she was super friendly and went above and beyond to help me, as well as make aure I knew I could request to speak to her anytime I needed, which made me feel like I have someone at Maymont who cares for me and my family. Thank you Natalie.