Von’Shawnna was very helpful, nice, and understanding. I appreciate the welcoming communication and the kindness exuded. It was easy handling over the phone w. them. They are the sole reasoning for a 4/5 status. The rating of the overall property management company is a 1.6/5. The .6 is because out of all 8 work orders that I have placed since Dec./Jan., only 2 have been fixed. I keep calling and they keep saying that the work order was accepted by and paid to the contractors but no work was done. They’ve sent 4-5 people to my property “fix” the issue but they only come by and take photos then leave and never come back. No communication, no anything!! It is very unsettling to have all of these random people in my home, yet nothing is being done to it. They also have been charging me for renters insurance, while I have been paying an outside renters insurance- which was mandated better moving in- since Sept. When rent is due, they expect to receive it on time, and in a timely manner, so we as tenants expect the same urgency when it comes to property maintenance. The property is nice but the management is very poor condition. Would appreciate a more punctual response to work orders and the concerns of their tenants.

Betty and Cory were really polite and helpful

Absolutely amazing customer service. I was having difficulty providing and linking financial information during my application process. Cory was patient while we worked through the process. She was able to identify the problem within my notification settings on my phone and provide the resolution. With the application submitted, my family and I look forward to our new home. Thanks Cory and Betty!

Shawn Hunter did a great job explaining the details of the lease and answered all questions

Mrs. Natalie White was very helpful. She went above and beyond helping solve my issues.

Very timely response and follow up with me during the application process, along with great customer service! Thank you

Taundra was very helpful and responded quickly. Thank you very much!!!!!!

I did hey appreciate with Shawna she did a good job for me and I appreciate it thanks again for Shawna

Technician Preston worked quick and efficiently. He was professional, informative and did a great job.

Shawn was very kind and helpful!